Crisis Communications and Data Breach Response for DPOs


Training Partners
Next Session

01 Oct   -   02 Oct   -   03 Oct

Duration

3 Days

Cost

SGD 3270.00


  Contact

+65 6974 8949 | +65 6920 5462

  Email

courses@straitsinteractive.com

  Ideal For
  • Head of Departments/functions with GRC roles (audit, risk, compliance)
  • Data Protection Officers
  • Compliance Managers or Personnel with data protection responsibilities
  • Also for personnel handling personal data, eg Finance, Human Resource, Sales and Marketing, IT, Customer Service.

Testimonials

The simulation exercise of a real life breach crisis communications situation is very real and use
what we have learnt and operationalised it

Participant at Course

This is a very interesting course as many of us cannot think or answer on the fly.
When you are well prepared, you can minimise the negative impact of a breach.
If not, you will make it worse than it already is.

Participant at Course

Great to have Jill and Sharon who shared their experiences and guidance
on how to deal with the media for crisis communications. Well done!

Participant at Course

Trainers gave very pertinent real life context to enhance the points being put across.
We therefore can relate to it better and understand the points being put across.
All of them coordinate well to make the presentation very interesting and I appreciate
very much what I have learnt from this course. I look forward to more of such courses.

Participant at Course

All the trainers sharing their personal experience and real life events were
very helpful for my better appreciation of the topic. Appreciate their inputs.

Participant at Course

It is one of the rare experiences beyond text books and guidelines.
Drive the messages well.

Participant at Course

Although I screwed up really badly during the mock interview, it is still one of the
most fascinating aspects of the course because it gives me a good idea of what
can happen during a crisis interview, what should be prepared, and how flexible
we should be when answering tricky questions

Participant at Course

Great to have Jill and Sharon who shared their experiences and guidance on
how to deal with the media for crisis communications. Well done!

Participant at Course

Thank you all for the engaging session! The examples and interview scenario
kept me at the edge of my seat.

Participant at Course

This course is very enlightening and eye opening experience especially
hearing from the actual media experts. It is also a very good exposure
and this has opened our eyes on what needs to be done for a breach
if it happens. This is definitely the right course for me.

DPO from Media Production Industry

Attended many courses in Data Protection and GRC with
Straits Interactive and SMU, I have always enjoyed and liked
all the courses because of the in-depth insights offered, real
life examples by actual experts to share their experiences and
most importantly I can operationalise the information learnt
from all the courses

DPO from Call Centre Service Industry

Whilst we are looking at our own compliance in house,
I took it up upon myself to learn more and upgrade my
skills beyond DP operation basics. I have done my own
research and asked for recommendations from friends,
and the Straits Interactive name came up. Straits Interactive
branding is very strong and above anyone else in the marketplace.
We do have basic courses in the organisation but did not have
the depth or roadmap or as comprehensive and advance

Consultant from a Government Organisation

I have learnt a lot from this course and it is different from other
courses which I have attended so far, it is a rare experience where
we have actual media experts to guide and train us. This is really a
higher level of experience and education

Senior Executive in a Shipping Services Organisation

Initially, I have wanted to take only one course from the GRC roadmap
but I have found it very relevant, related and interesting that I have decided
to take the whole GRC roadmap courses. There are a lot of real life examples
that I can resonate with. Also, we had real media experts to share their experiences
and a mock scenario as an exercise

Senior Executive in an international software business

After this course, from what I have learnt, I will need to go back to look at our policies and reworked the response plan

Head of Dept in an international insurance brokerage industry

This is a good and useful course to help me put together a good response communication plan even though we had a few table-top exercises and response plan

Senior Executive in a non-profit organisation