Also for personnel handling personal data, eg Finance, Human Resource, Sales and Marketing, IT, Customer Service.
LATEST UPDATE Participants are required to attain a minimum of 75% training attendance and pass the associated assessment in order to be eligible for course fee funding. Click here for more information.
INTAKE INFORMATION:
21 - 23 Jul 2025 [Open for Registration] Mode of Delivery - In-person
*Online registration will close 5 calendar days before the course start date or once the maximum class size is met, whichever comes first.
This module provides participants with a solid foundation for the regional operational governance of a Data Protection Management Programme (DPMP) and defines how the DPMP may be developed, measured and improved.
Participants will learn the management and operations of the DPMP within the context of the organisation’s privacy and data protection strategy.
A deep understanding of Privacy Program Operational Life Cycle domain is built upon a common industry-accepted framework of:
Assessing or analysing an organization’s privacy regime
Protecting information assets through the implementation of industry-leading privacy and security controls and technology
Sustaining the privacy program through communication, training and management actions
As a Certified Information Privacy Manager (CIPM) and Head of Learning and Development of Straits Interactive, Celine provides insights into the behavioural change and learning required for teams to embrace change initiatives. She offers comprehensive training for Data Protection Officers (DPOs) and companies, propelling digital transformation in data protection and governance. Celine also has extensive training experience internationally and specialises in the social, emotional and cognitive aspects of learning. She is also an executive coach to senior executives in multinational and regional companies.
Combining both her educator, musical and change management background, Celine crafted and trained a tailored curricula for educators on utilising ChatGPT for teaching and learning, training educators' adeptness with these tools. Through her hands-on approach and strategic insights, she has significantly advanced the integration of cutting-edge AI technologies in these vital areas as well as playing a crucial role for the launch of Straits first AI Data Protection Officer (DPO) Assistant toolkit.
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Chen Hwee Ling Straits Interactive
Hwee Ling is a Certified Information Privacy Manager, Certified Information Privacy Technologist and Certified Information Privacy Principles (Asia). As an educator and engineer of information systems for more than thirty years, Hwee Ling has extensive experience working in areas such as Information Technology Service Management, Software Development, Data Analytics, Machine Learning and Robotic Process Automation. With upward trend of automation and digitalization of business operations, Hwee Ling brings insights to help organisation understand and mitigate data protection as well as information security risks.
Nicholas Cheong Straits Interactive
Nick is a Certified Information Privacy Manager (CIPM) and a Certified Information Privacy Professional (CIPP) for Europe and Asia, certified by the International Association of Privacy Professionals (IAPP). He has also been certified by the Open Compliance and Ethics Group (“OCEG”) as a Governance, Risk and Compliance Professional (GRCP) and GRC Auditor (GRCA).
Nick has benefited from 25 years of legal practice, managing risks as a diving instructor and as a drug supervision officer. He is from the first batch of PDPC approved trainers when PDPC first launched its data protection course. He has provided data protection training and consultancy since 2014.
LEARNING OBJECTIVES
At the end of the course, participants will be able to:
Understand success factors and obstacles for implementing a Data Protection Management Programme (DPMP)
Develop and implement universal data protection frameworks, principles and standards into your DPMP
Understand issues and factors when strategising and structuring your DPMP team
Strategies for communication to stakeholders
Measuring performance of your DPMP
Learn the data protection/privacy programme operational lifecycle of Assess, Protect, Sustain, Respond
ASSESSMENTS
As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.
Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.
For more information on assessment and re-assessment policy, click here.
MODULE EXEMPTION
Participants may be exempted from this module if they have any of the following qualifications:
IAPP Certified Information Privacy Manager (CIPM)
CERTIFICATION
Advanced Certificate in Data Protection Operational Excellence
Participants are required to attain a minimum of 75% attendance and pass the associated assessment for each of the 5 modules within 2 years in order to be awarded the digital Advanced Certificate in Data Protection Operational Excellence issued by Singapore Management University.
Participants will receive the course material in the form of digital e-book. To access your digital e-book, you need to install Adobe Digital Editions or BlueFire. Visit - https://bit.ly/ade-ebook-guide for more guidance on how to open the e-book.
COMPANY-SPONSORED
PARTICIPANT PROFILE
SELF-SPONSORED
SME
NON-SME
Singapore Citizen < 40 years old Permanent Resident LTVP+
Please note that prices listed above are inclusive of the new 9% GST, applicable from January 1, 2024.
SkillsFuture Level-Up Programme for Mid-Career Individuals
A SkillsFuture Credit (Mid-Career) top-up of $4,000 will be provided to Singaporeans aged 40 years and above to further offset out-of-pocket course fees for this programme.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
SELF SPONSORED
# SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
This course is eligible for SFEC funding. Companies should check their SFEC eligibility on the Business Grant Portal.
COURSE ENQUIRY / DETAILS
For more information on course details, write to us at courses@straitsinteractive.com or call us at +65 6974 8949 / +65 6920 5462.
REGISTRATION / BILLING MATTERS
Click here to send an enquiry to SMU Academy on matters pertaining to registration and billing.
Testimonials
This is by far one of the best and most interactive courses that I've ever been to, while still sticking to the depth & rigor needed for a topic like Data Protection! Awesome team and a great learning toolkit!
Participant at Course
Nicholas was able to keep participants engaged. The light entertainment came at appropriate times when the topics seem a bit dry. The useful tips, related acronyms and summary provided at various intervals also helped me understand and remember key areas.
Participant at Course
Nicholas is always engaging and lively. His energy and skillful facilitation techniques are much needed to prevent e-fatigue.
Participant at Course
Have always enjoyed Nicholas' class and his sharing, especially pertaining to the current PD laws and regulations and how to operationalize them. Looking forward to attending his next class.
Participant at Course
She was very clear in explaining the syllabus, citing relevant examples and ensuring that we have sufficient recaps of what we had learnt the previous day. Very engaging and excellent time management.
Participant at Course
Hwee Ling was able to keep participants engaged. Useful tips and summary shared at appropriate intervals helped me better understand and remember key areas.
Participant at Course
First time attending Hwee Ling's class. Refreshing. Thank you for offering a different perspective to help in understanding DPMP. Offering lots of tips pertaining to controls. I like the underwear example for protecting the password. Looking forward to attending her next class. Thanks.
Participant at Course
Hwee Ling has given us a good lecture and helping the team with our shortfall with sufficient info. She is a good team player.
Participant at Course
I always look forward to Hwee Ling's training as she is very affable and is able to understand the questions and respond appropriately.
Participant at Course
Nicholas share with us a lot of experiences and real lift stories. He is also very patient and clear in his explanation. Provide us with very good acronyms to help us remember.
Participant at Course
Always an enjoyable learning experience with Nic - knowledgeable, very hands-on, shares interesting real-life case studies, very receptive to questions and puts in the effort to answer questions comprehensively and last but not least, humorous! Thanks!
Participant at Course
As usual, I always look forward to the training by Nicholas as he always make it interesting and has the ability to coax the students to participate and offer their feedback and opinions.
Participant at Course
Hwee Ling is very clear and concise in her explanation. She helps us along and is very patient and nudge us along during the course and the activity. She has a very cheery voice that has made the 3 days course bearable.
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